IT Support Technician

Location: Young Automotive Group

Young Automotive Group

Layton, UT 84041

Contact:
Nathan Weyburn
nweyburn@youngauto.net
Come join our Young Automotive team! We’re growing again, and we’re looking for a IT Support Technician. If you want to work for Utah’s Top Awarded Automotive Group, apply today and work at our Combined Office in Layton. This is not a job, it’s a chance to work hard, have fun, and choose the career you’ve always dreamed about. Things you should know about the Young Automotive Group: *We’ve been ranked as one of “Utah’s Top 10 Companies to Work For” every year since 2014. *We’re one of Utah’s 50 Fastest Growing companies, with no plans of slowing down. *We give back to our communities in a big way through our Foundation, Young Caring for Our Young, we have donated over 3 million dollars so far, and we put on over 30 free family events each year. We care about our communities and want to make a difference. *We have 27 different dealerships, and more on the way. *We offer Careers, not just jobs, and you'll love working here! *We offer performance based compensation plans with unlimited earning potential. *We have a great culture that is employee and customer service centered. *There are excellent opportunities for advancement in such a dynamic group. As the IT Support Technician, you'll maintain the computer and network systems of our organization. Duties also include troubleshooting and diagnosing computer hardware and software issues, setting up computer networks and assisting employees and customers with IT-related problems.
Pay Job Type Experience Required
Negotiable depending on skills and experience Full Time 3.00
Benefits
  • In addition to a competitive compensation package the Young Automotive Group offers the following benefits:
  • Paid Time Off up to 3 weeks per year
  • Health
  • Dental
  • Life
  • Disability
  • Pre Paid Legal at competitive rates
  • Employer Paid Health Savings Account Deposits (Paid monthly)
  • 401k retirement plan with generous employer match (Paid twice monthly)
  • Employee and family pricing at all dealerships throughout the group
  • Paid training and Individual Professional Development Plans
  • Excellent opportunities for advancement!
Responsibilities
  • Analyzing system needs of an organization
  • Installing hardware and software for the network
  • Keeping systems operating efficiently by performing any necessary upgrades - repairs - or updates
  • Planning a strategy to maintain system security on the computers and the network as a whole
  • Optimizing and evaluating the system regularly
  • Assigning and updating security permissions for the system network
  • Training or directing users on the correct use of software and hardware within the system
  • Performing problem-solving tasks when alerted by a user or monitoring system
  • Server upgrades and configuration of DCs and NAS device
  • Phone system administration - setting up - and removing users
  • Install - configure - maintain - manage - and troubleshoot MS Windows Server operating environments and associated components such as the Registry - Active Directory - Internet Information Service - Domain Name System - Transmission Control Protocol/Internet Protocol - Network File Systems - RDS Server - Print Server - and File Sharing
  • Install - configure - administer - and support secure remote access utilities with and applications including Remote Desktop Protocol
  • Utilize Windows scripting with PowerShell to optimize and automate system administrator tasks
  • Perform hardware and software technology refreshes - ensuring milestone compliance while coordinating with end users to minimize disruptions
  • Work with end users for support calls
Qualifications
  • Experience with Windows Server 2008 R2 - Server 2012 R2 - or Server 2016 and 2019
  • Be able to set up a Radius Server
  • Manage all tickets (incident - problem - change - service requests
  • etc) in accordance with policies and any Service Level Agreements (SLAs)
  • Configure and monitor backups in accordance with applicable policies and guidance and ensure backup failures are quickly fixed
  • Familiar with FortiGate Firewalls
  • Must have 3 years experience

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Posted: 08/10/2022 | Closes: 11/08/2022
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